A new name. Everything you trust stays the same.
NexPoint is the engineering thermoplastics business that was previously part of SABIC, now operating as an independent company. While our company name and identity are changing, the products, people, expertise and supply network you rely on will continue.Our priority throughout this transition is clear: ensuring continuity for your business and making every required change as simple as possible.
What stays the same
The things you depend on are unchanged: the same products, the same people and the same commitments you already build on.
Your products
Product formulations, quality standards, and performance specifications remain unchanged. The brands you rely on — CYCOLOY™, CYCOLAC™, LEXAN™, GELOY™, VALOX™, XENOY™, and XYLEX™ resins — will continue to represent the same high-quality products you currently use.
Your people and expertise
Your dedicated account manager and customer service representative remain your primary points of contact. Please reach out to them directly with any questions — they are fully briefed on this transition and ready to support you.
Your orders and commitments
Existing orders, delivery agreements and supply commitments remain valid and will be honored.
Your quality and certifications
Product certifications (e.g., UL, NSF, FDA, ISO, etc.), technical datasheets, and compliance documentation for the products documentation will be updated to reflect the new company identity over time. During the transition, existing SABIC documentation remains valid. Your account manager or technical representative can provide updated documents as they become available, and we will proactively communicate any material changes.
Your existing E-business portal portal access
Login credentials, order history and documentation remain valid as before.
Your production and supply
Maintaining uninterrupted supply is a top priority for our team. The transition has been carefully planned to avoid any disruption to lead times, order fulfilment, or delivery schedules. Orders will be processed as usual, and your product delivery will continue without interruption, though you may see varying packaging during the transition.
What changes
A short list and none of it affects the material specified into your parts.
Company name on invoices
Our company name will transition to NexPoint as legal entities are updated in each country. Until then, you may continue to receive documents showing the SABIC company name.
Legal entity information
Legal entity names, company registration details, VAT and tax information will be communicated as they become effective.
Email domains
Our email addresses will transition first to an interim nexpoint.net domain before moving to our long term nexpoint.com domain. To support business continuity, emails sent to existing sabic.com addresses will continue to be forwarded
Product documentation and certificates
Technical data sheets, safety data sheets, certificates, declarations and other official documents will gradually be reissued under the NexPoint name. For the time being, these documents will be available via sabic.com.
Packaging and product labels
Packaging and labels will transition in phases. During this period, you may receive products in SABIC-branded, unbranded or NexPoint branded packaging. Product quality and specifications remain the same, and your account manager can answer any questions about your orders.
Sharper focus
As an independent engineering thermoplastics company, we will have greater flexibility to focus on innovation, technical capabilities, and customer partnerships.
Answers for customers
Who do I contact if I have questions or concerns about this transition?
Your dedicated account manager and customer service representative remain your primary points of contact. Please reach out to them directly with any questions — they are fully briefed on this transition and ready to support you
Will my invoices, payment terms, or bank details change?
No changes are planned to billing processes, payment terms, or bank details at this time. You should continue to use the same details as before. Should any changes become necessary in the future, you will receive formal advance notification through official channels.Please stay alert for fraudulent bank information changes / requests.
What will happen to product brands after the transaction completion?
We do expect product brand names will remain the same as the business transitions. Any future changes, if required, would be communicated to customers and other stakeholders in advance.
Can I still order color matching, sampling, or new color service?
Yes. Please continue to order the color solution service through our existing channels. We will handle these requests from our regional color solution service hubs in either Cartagena or Campinas.
What does this transition mean for my current orders?
Your current orders will be processed as usual, and your product delivery will continue without interruption, though you may see varying packaging during the transition.
Will the order portal/platform change?
No changes now.
Any changes to ordering or operational processes?
No changes now.
When should I start placing orders with the new standalone entity?
Please continue following your current process. Your account manager will notify you if/when anything changes.
What happens if I place an order now for delivery later in the year?
We will work with customers to ensure orders are handled correctly and without disruption.
Who do I pay? Do invoice details or billing arrangements change?
Bank details are unchanged. Please continue paying the entity listed on your invoice. Please stay alert for fraudulent bank information changes / requests.
Answers for suppliers
What does this mean for our relationship with NexPoint?
Our commitment to our suppliers remains unchanged. We value our existing partnerships and will continue working with you to ensure reliable supply, smooth operations, and strong collaboration.
Do our existing contracts remain valid?
Yes. Existing contracts remain in effect according to their terms. If any action is required, we will communicate directly with you.
Are existing purchase orders still valid?
Yes. Existing purchase orders remain valid and should continue to be fulfilled as issued.
Will my procurement contacts change?
No immediate changes are expected. Your existing procurement and business contacts remain available to support you.
What information do I need to update in my supplier records?
No changes are planned to billing processes, payment terms, or bank details at this time. You should continue to use the same details as before. Should any changes become necessary in the future, you will receive formal advance notification through official channels.
Is the supplier registration process changing?
Yes. Vendor registration and company master data updates will no longer be managed through the Ariba registration workflow. Instead, our procurement team will work directly with suppliers using simplified forms and documentation.
Do I need to continue using Ariba for supplier data updates?
No. Requests for vendor registration or company information updates will be managed directly through your procurement contact.’
Is the Supplier Portal (SuS Portal) changing?
No. The Supplier Portal remains active and continues to support purchase orders, sourcing activities, and invoice management.
Who should I contact if I have additional questions?
Please contact your usual procurement representative or business contact.
Still have questions?
Talk to your usual contacts. They have the latest information and are ready to help throughout this transition. If anything is unclear, please reach out.
